PRIVACY POLICY

Last Updated: February 2026

OnCall Systems ("we," "our," or "us") respects your privacy. This policy explains how we collect, use, and protect your information.

Information We Collect

We collect phone numbers and contact information when you:

Call our business phone number

Submit a form on our website

Book an appointment through our scheduling system

How We Use Your Information

We use your information solely to:

Respond to your service inquiries

Send appointment confirmations and reminders

Follow up on missed calls

Request feedback after service completion

SMS/Text Messaging

By providing your phone number and checking the SMS consent box on our website, you agree to receive text messages from OnCall Systems. These messages may include:

Responses to service inquiries

Appointment confirmations and reminders

Follow-up messages regarding your request

Message Frequency: Message frequency varies based on your interactions with us.

Opt-Out: You may opt out at any time by replying STOP to any message. After opting out, you will receive a confirmation message and no further texts will be sent.

Help: Reply HELP to any message for assistance, or contact us at [your email] or [your phone number].

Costs: Message and data rates may apply depending on your mobile carrier and plan.

Carriers Supported: Messages are sent via carriers that support A2P messaging. Carriers are not liable for delayed or undelivered messages.

Data Use: Phone numbers collected via our SMS program are used solely for the purposes described above and are not shared with third parties for marketing purposes.

Information Sharing

We do not sell, trade, or share your personal information with third parties, except as necessary to provide our services (e.g., appointment scheduling software).

Data Security

We implement reasonable security measures to protect your information from unauthorized access or disclosure.

COOKIES AND TRACKING

Our website may use cookies and similar tracking technologies to improve your browsing experience. Cookies are small files stored on your device that help us understand how you use our site. We may use: - Essential cookies required for website functionality - Analytics cookies to understand site usage You can control cookie settings through your browser preferences. Disabling cookies may affect website functionality. We do not use cookies to collect phone numbers or SMS consent. SMS consent is obtained only through explicit form submission with checkbox selection.